Vice President of Operations
As our Vice President of Operations, Ronda oversees all internal processes, procedures and communications. She also serves as our primary trainer for new employees and coaches professional development for existing staff. As a Six Sigma Yellow Belt, Ronda has introduced and implemented many new operational ideas and efficiencies to better serve our clients, and as a former elementary teaching aid has developed training tactics to advance talent from within our organization.
Ronda joined Master Title Agency in 2014 as a licensed North and South Carolina title insurance underwriter, earning the Master Title Rising Star Award for 2014 and the Master Title MVP Awards for 2015 and 2016. Holding a Bachelor of Science degree in Geography from UNC Charlotte, Ronda is a tenured member of the title insurance industry with over 12 years of experience. During her title insurance career, Ronda has performed a variety of functions, including underwriting, post-closing/recording specialist, business development and marketing.
As a native Charlottean, Ronda has strong roots in Charlotte’s Westside community, where she enjoys volunteering with her husband and son.